FAQs

Hamilton, Ontario is our current home, but TISH jewelry actually started in Calgary, Alberta!

You can occasionally find us at events and markets. Right now - being a mom to a toddler - the focus is to be mostly online. For any events we are participating in, we will update our events page.

We use a variety of metals in our designs with most of them being brass, stainless steel or .925 sterling silver based. The materials we use are nickel free, however we do not call them out as being hypoallergenic because everyone has different sensitivities. Each product listing will have the full details of the materials and components used in that specific piece.

Yes, all of our pieces are plated in either gold, silver, or rose gold depending on the piece.

Yes, to avoid those pesky shipping costs, you can pick up any orders made online at The Reloved Boutique (226 James Street North, Hamilton, Ontario).

Regular processing time is 2-5 business days. During peak times such as the holiday processing times may be longer.

No we are not accepting custom orders at this time.

To ensure that your pieces last its best to take the following precautions:

  • do not wear your jewelry to shower, swim or sleep
  • avoid contact with lotions or perfumes – it speeds up the oxidation process
  • store your jewelry in a dry place and avoid humid conditions